Privacy Policy

Last updated: November 2025

Advica AI Solutions (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you visit our website advicaaisolutions.co.uk, interact with us, or use our services.

1. Who We Are

Advica AI Solutions
Based in the United Kingdom
Contact: info.advicasolutions@gmail.com

We provide AI-powered dashboard solutions and related digital products.

2. What Information We Collect

We may collect and process the following data:

Identity & Contact Data: Name, company name, email, phone number, job title.
Usage Data: How you use our website and services (via analytics tools).
Technical Data: IP address, browser type, operating system, time zone.
Communication Data: Emails, messages, or call booking details.
Marketing Preferences: Opt-ins for newsletters or promotional contact.

3. How We Collect Data

Direct interactions: When you fill out a form, book a demo, or contact us.
Automated technologies: Through cookies and analytics tracking.
Third-party integrations: Google Analytics, LinkedIn, and Firebase hosting.

4. How We Use Your Data

We use your personal data to:

Respond to enquiries or demo requests.
Provide and improve our dashboard services.
Analyse website traffic and user engagement.
Send marketing communications (only with your consent).
Maintain security and technical performance of our platform.

5. Legal Bases for Processing

We process your data under the following lawful bases:

Consent: For marketing communications.
Contract: When providing services or demos you’ve requested.
Legitimate Interest: For website analytics and improvement.
Legal Obligation: To comply with UK laws and data regulations.

6. Data Storage & Security

Your data is securely stored through Firebase (Google Cloud Platform) and protected with encryption and access controls. We do not sell or rent your data to third parties.

7. International Transfers

Firebase and other analytics providers may store data outside the UK or EEA. We ensure all transfers comply with the UK GDPR through standard contractual clauses and data protection agreements.

8. Your Rights

Under UK GDPR, you have the right to:

Access, correct, or delete your data.
Withdraw consent at any time.
Request data portability.
Object to certain types of processing.

To exercise these rights, email info.advicasolutions@gmail.com.

9. Data Retention

We keep your data only as long as necessary for the purposes described or as required by law.

10. Cookies

We use cookies for analytics, performance, and experience optimisation. You can manage your preferences via your browser settings.

11. Third Parties

We may share data only with:

Firebase (Google Cloud Platform) for hosting.
Google Analytics & LinkedIn Insight Tag for analytics.
Email marketing platforms (e.g., Mailchimp, HubSpot) if you subscribe.

All third parties are bound by strict data protection obligations.

12. Changes to This Policy

We may update this policy periodically. The latest version will always be available on our website.

13. Contact

For privacy questions or data requests:

📩 info.advicasolutions@gmail.com
📍 United Kingdom